Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of Ascend Fitness facilities, services, and website. By becoming a member or using our services, you agree to these Terms.
Membership Eligibility
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Membership is open to individuals 18 years and older. Minors aged 14-17 may join with the consent of a parent or guardian.
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Membership is non-transferable unless explicitly allowed in your membership agreement.
Membership Fees
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Membership fees, billing cycles, and payment terms are outlined in your membership agreement.
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Late payments may incur additional fees. Ascend Fitness reserves the right to suspend or terminate membership for unpaid dues.
Facility Usage
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Members must adhere to gym rules and code of conduct, which are displayed at each location.
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Proper attire and footwear must be worn at all times.
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Equipment must be used responsibly and returned after use. Members may be held liable for damages caused by negligence.
Personal Training and Classes
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Personal training sessions and group classes are subject to additional fees.
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Sessions must be scheduled in advance and cancellations must be made at least 24 hours prior to the scheduled time to avoid charges.
Health and Safety
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Members are responsible for ensuring they are physically fit to use Ascend Fitness facilities.
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Ascend Fitness is not liable for any injuries, health issues, or accidents that may occur while using the facilities
Privacy
Your personal information is collected and managed as per our Privacy Notice.
Cancellation and Refunds
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Cancellation policies vary by membership type. Members are required to provide written notice for cancellations as outlined in their agreement.
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Refunds, if applicable, will be issued based on the terms of the membership agreement.
Termination
Ascend Fitness reserves the right to terminate memberships for violations of these Terms or gym policies, or for behavior that endangers other members or staff.
Changes to Terms
Ascend Fitness reserves the right to terminate memberships for violations of these Terms or gym policies, or for behavior that endangers other members or staff.
Liability Waiver
By using Ascend Fitness facilities and services, members agree to release Ascend Fitness, its employees, and affiliates from liability for any loss, damage, or injury incurred while on the premises.
Contact Us
If you have any questions about these Terms, please contact us:
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Email: support@ascendfitness.com
Phone: (123) 456-7890
Address: Plaza Mont Kiara, 2, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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Effective Date: 21th Jan 2025
By using Ascend Fitness services, you acknowledge and agree to these Terms and Conditions.